User Experience and Digital Government: Exploring a Practice-Based Participatory Approach to Identify Research Opportunities

Name: User Experience and Digital Government: Exploring a Practice-Based Participatory Approach to Identify Research Opportunities
Published: 2025-07-10
License: Creative Commons BY-SA 4.0

Isabelle Sperano; Robert Andruchow; Luca Petryshyn; Vik Chu

doi:10.31468/dwr.979

User Experience and Digital Government: Exploring a Practice-Based Participatory Approach to Identify Research Opportunities

By Isabelle Sperano, Robert Andruchow, Luca Petryshyn, Vik Chu

In this case study, the research team (RT) explores user experience design in relation to digital practices adopted by governments. The goal of this first phase was to identify research opportunities. To do so, the RT adopted a practice-centered…

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Licensed under Creative Commons BY-SA 4.0

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